Improving Service Quality and Reducing Environmental Impact
Delivery Visualization Solutions
Sustainability through the provision of services to customers
Fukuoka Transport's Challenge
Promoting DX to meet the current needs of the food industry. While the digitalization of order processing is progressing, collection and delivery remains an issue. Although progress had already been made in visualizing the progress of driver operations, there was still room for improvement in the visualization of the overall collection and delivery operations.
Delivery Visualization Solution Benefits
- Real-time tracking of vehicle location and operational status, leading to faster inquiry response times
- QR code inspection reduces inspection errors and the risk of incorrect delivery
- Optimizing vehicle dispatch plans according to operating conditions improves delivery efficiency
- Data analysis of cargo waiting and handling times, which contribute to inefficient operations, leads to improved work efficiency
Sustainability Value Contribution
- Reduction of CO2 emissions by improving delivery efficiency and optimizing operation management
- Improvement of labor productivity by visualizing operations and reducing man-hours